Sales Support Rep – Miami, FL

If you enjoy managing a project from order to shipment and wowing your customers, we would like to speak to you!  We are seeking a dynamic Sales Support Representative  to join our team.  As one of the nation’s leading distributors of cable, connectivity and infrastructure audio visual projects to the commercial AV and Broadcast industries, we offer you the autonomy to make key decisions with customer accounts, the ability to stand out in a fast growing environment and the potential to impact and improve processes in our group.

Key Responsibilities:

  • Serve our valued customers by providing product and service information, processing orders and quotations, and resolving product and service problems.
  • Daily responsibilities include assuring the timeliness and quality of calls and emails to customers, order review, accurate quote completion, shipping and expediting  orders, replacements and  RMA’s.

Our ideal candidate possesses the following:

  • Strong project management skills
  • Produces high quality work based on our established standards and procedures.
  • Builds great customer relationships
  • Works at a quick and accurate pace
  • Tactful in avoiding disagreements with our customers

Requirements:

  • Excellent  speaking, written and listening skills
  •  Mininum 1 year in customer service or sales support administrative environment
  •  High school required, some college preferred
  •  Proficient with Excel, Word and Outlook