Sales Support Rep – Hialeah, FL

Sales Support Rep – into the details?

Are you the type of person who loves details?  Great customer service skills?  Technically oriented?  If you answered yes, we would like to speak with you!   AmeriKooler, one of the world’s foremost manufacturers of commercial refrigeration equipment, is seeking a Sales Support Rep to join our team.  You will be supporting our Account Managers in maintaining and growing existing and new accounts in the day to day preparation of quotes, entering orders and following up with our customers.  Our President is a firm believer in promoting from within so your career path could include growing into an Account Manager or other roles.

Why join AmeriKooler?

With ambitious growth plans for the next 5 years, we are a forward thinking group with the goal of being awarded a Best Place to Work.  Our culture is best described as a let’s make it happen company while focusing on our customer and results.   We like to laugh and have fun.  Our core values define who we are and who we hire: dedicated & accountable, curious, team player, resourceful and energizing.  We are “taking cool further”.  All we are missing is you!

Snapshot of key accountabilities:

  • Prepare quotations
  • Accurate order entry
  • Provide outstanding customer service with daily follow up on quotations via phone and email
  • Provide status updates and support sales growth strategies


Traits required for success:

Our ideal candidate has a very strong attention to detail and produces high quality work that is accurate and timely.  You are the type of person who checks and double checks to ensure nothing falls through the cracks.  Patient and conscientious, you work at a steady and even pace amid a fast paced environment.  Your interaction with customers is professional and pleasant in a helpful manner.

Skills/Experience/Knowledge required:

  • Minimum 2 years experience in a sales support role, preferably in a manufacturing environment
  • Technical or engineering experience or aptitude is highly preferred
  • Impeccable phone skills and able to write grammatically correct emails
  • Proficient with MS Outlook
  • Proven experience learning new software
  • Bilingual is a huge plus