Medical Assistants – Jacksonville, Gainesville & Tallahassee, FL

Medical Assistant – make an impact!

If you love the idea of making an impact on the community with a strong mission oriented organization, we want to hear from you! Planned Parenthood is seeking dedicated Medical Assistants to join our talented team in our Gainesville, Tallahassee and Jacksonville affiliates. You will be an integral part of our culture which fosters a commitment to our workplace values: respect, caring, support, effective communication, teamwork and collaboration, and accountability and responsibility.

Why join Planned Parenthood?

  • We work our values everyday, saving women’s lives, providing exemplary and high quality education and health care and fighting for a women’s right to have access to high quality and affordable health care.
  • We operate in a progressive and fast paced environment
  • We pride ourselves on our cohesive and inclusive professional team
  • We encourage personal and professional advancement of your skills
  • We offer a competitive benefits package including a 403b match

Snapshot of key accountabilities:

 You will be responsible for providing information and services under the supervision of our Health Center Supervisor and Nurse Practitioners. Essential functions include:

  •  Answering phones, making appointments, taking messages, transferring records for patients to other agency health centers, and ensuring completion of health center records and required forms
  • Respond to customer requests and inform customers of health center procedures, policies and instructions to include contraceptive supply and other medications
  • Explain all FDA approved birth control methods and provide specific instruction       on the client’s birth control method
  • Inform clients and callers in a non-directive manner about all options available to them in the event of an unintended pregnancy and make a referral for service based on the client’s/caller’s decision
  • Perform medical and social history intake
  • Complete basic lab work and follow procedures required by licensing entities
  • Perform all recordkeeping duties related to patient care with accuracy
  • Perform housekeeping and stocking duties as needed
  • Complete HIPAA and OSHA training and other training as required


Traits required for success:

  • Conscientious and cooperative – wants to do what is expected and do it right
  • Careful, thorough and accurate with details
  • An unselfish person motivated by a strong sense of duty
  • Stable and dependable
  • Friendly and pleasant demeanor – you make others feel comfortable

Skills and experience required:

  • 2 to 5 years experience in a health center or medical office preferred
  • Medical Assistant certification preferred
  • Excellent customer service skills required
  • Understanding of HIPAA highly desired
  • Family planning care and reproductive rights experience helpful
  • Prior experience working in electronic health records system is preferred
  • High School graduate or equivalent required